Loan SMS Hotkey

PROCESS
We SMS sends in batches of 1000. We expect from this to get approximately .5%-2.5% response rate depending on the data and product etc.

We can send a message relevant to any kind of loan - for example if its payday loan

"Ian, need cash until payday FAST? For a loan of £50-£500, please reply "Payday" to this message. Instant decision and payout."

If the recipient replies "CALL", your clients contact centre will recieve a immediate call from our Platform. They will be read a recorded message which states "This is a call back call, press 5 to accept". Your clients then need to press "5". Once they have pressed 5, they will be read another recorded message which states, "your reference is TXT", This is so they know it is a HLF lead.
If the respondee answers the call, they should use the following script:

"Hi, I'm calling from xxxxxx, your responded to our text regarding clearing up your unsecured debts. My name is........, can I have your name please?"

Its all pretty straight forward really! We know it sounds technical but we can assure you it is easy as pie!

If the call is ignored or nobody answers, the prospect is then called back by our Platform 10 minutes later.


Call us now on 0845 0523591 to request our pricelist.